Bob Segert, Chairman & CEO

Caleb Anderson joined athenahealth in March 2023 as our Chief Sales Officer. He oversees our Sales organization and works closely with our executive leadership team on the strategic execution of our growth strategy. Caleb is a results-oriented sales leader with deep healthcare technology expertise. Before joining athenahealth, he served as Senior Vice President of Post-Acute Sales NetSmart Technologies.

Caleb spent 14 years of his career at Cerner, helping to build the Ambulatory business and ultimately serving as Vice President, Ambulatory, Learning Services, and Revenue Cycle. After Cerner, he worked at Livongo as Vice President, Commercial Sales and stayed on with the organization through the sale to Teladoc. Caleb holds a B.S. in Business Administration from Kansas State University.

Richard joined athenahealth as SVP of Product Engineering in March 2018. Previously, he was at Microsoft, where he was an engineering leader in the Cloud & Enterprise division. During that time, he helped develop the Unified Endpoint Manager cloud service, including the data security capabilities, embedded in Office 365.

Earlier in his career at Microsoft, Richard led the replatforming of the Dynamics 365 cloud service. He’s also held engineering leadership roles at several early-stage companies. Richard’s prior healthcare experience includes the development of IoT technology to enable remote service and location tracking of medical devices. He received his M.S. from Brighton University and holds a B.B.A from De Montfort University.

Paul joined athenahealth as our Chief Product Officer in September 2019, with over 25 years of experience in the healthcare information space. Paul joined us from PatientKeeper, a provider of software applications that optimize physician and practice workflows, which he led as CEO through much of its nearly 20-year history. Prior to joining PatientKeeper in 2002, Paul held senior executive-level positions at leading healthcare and consulting firms including McKesson Corporation, HPR, and The Boston Consulting Group. He began his healthcare IT career as the founder and president of BCS, an early physician office management software company. Paul received an MBA from Harvard Business School and a BS in Electrical Engineering/Computer Science from Princeton University.

Jessie has served as our General Counsel since August 2017, after joining athenahealth in September 2016. Jessie is responsible for the Legal, Compliance and Government Affairs functions. Prior to her time with athenahealth, Jessie was the VP, Associate General Counsel at Keurig Green Mountain, Inc. Earlier in her career, Jessie served as Senior Counsel at Raytheon, and was a partner in the Corporate Group at Brown Rudnick LLP, where she concentrated on technology, business and securities law. Jessica received her J.D. from the Northeastern University School of Law and her B.A. in English, with Honors, from Bates College.

Stephanie Hanson Ishikawa joined athenahealth’s leadership team as the Chief of Staff to the CEO in April 2023. In this role, she serves as a trusted advisor to Chairman & CEO Bob Segert and the Executive Leadership Team. Stephanie initially joined the organization as VP of Financial Planning & Analysis in 2019 during the merger between athenahealth and Virence Health.

Prior to her time with athenahealth and Virence, Stephanie spent more than 20 years in multiple financial leadership roles with a global scope and scale at industry-leading companies such as GE Healthcare and various divisions within Viad, a service provider for the exhibitions industry. She received her BS in Business Administration from The American University and also holds an MBA from Northern Illinois University.

Chris Kondrat joined athenahealth’s leadership team as the Chief Customer Officer in January 2025. In this role, he leads our customer success organization, empowering clients to achieve better healthcare outcomes, enhance revenue capture, and dedicate more time to patient care. Chris first joined athenahealth in 2016 as the Vice President of Client Development and most recently served as the Vice President of Commercial Strategy and Operations.

Prior to his tenure at athenahealth, Chris spent 15 years at KPMG, where he held the position of Managing Director of Healthcare Advisory. In this capacity, he led a delivery practice focused on performance improvement, clinical transformation and technology innovation within the healthcare vertical. Chris earned his Bachelor of Arts from Bowdoin College and his Master of Arts in Psychology from Boston College. He is an active board member and appointed clerk for a large Federally Qualified Health Center in Boston.

David joined athenahealth in February 2024 as president and general manager of epocrates. He has full responsibility for the epocrates business unit, including engineering, product, marketing, sales, and customer success.

David brings over 25 years of experience managing data and monetization strategies for established and startup media publications. He previously worked at Dow Jones, a global news and business intelligence leader whose portfolio includes some of the widest-read and most respected media brands. At Dow Jones, David served as the senior vice president for digital operations and client success, responsible for developing and managing the sales support infrastructure and monetization strategy for the advertising business, as well as the first-party data go-to-market strategy. David also co-founded Breaking Media and was previously the publisher of Atlas Obscura. David holds a Bachelor’s degree from Brown University.

Michael joined athenahealth’s leadership team as the Chief Strategy and Corporate Development Officer in January 2025. In this role, he oversees partnerships, the athenahealth Marketplace, corporate development, and corporate strategy teams. Since joining athenahealth in 2012, Michael has held various positions in product, strategy, and business development, most recently serving as the Vice President of Platform and Data Services. Throughout his tenure at athena, he has played a pivotal role in launching several new business initiatives, including athenaPayer and athena Platform Services.
 

Before joining athenahealth, Michael began his career in the Strategy and Technology practices at Deloitte Consulting, where he focused on healthcare and health IT, serving both public sector and commercial clients. He earned his Bachelor of Science in Civil Engineering with a concentration in Systems Engineering from Johns Hopkins University and currently serves on the board of directors for the CommonWell Health Alliance.

Brittany Podolak joined athenahealth’s leadership team as the Chief People Officer in October 2022. She leads our culture; talent retention and acquisition; and diversity, equity, and inclusion efforts. Before joining athenahealth, Brittany spent more than 20 years at Dell Technologies, Inc., where she most recently served as senior vice president of HR for global products and operations. 

During her tenure at Dell, Brittany held numerous senior HR roles, including senior vice president of HR for global services, digital, and marketing; vice president of HR for global supply chain and operations; and vice president of talent acquisition for North America and Latin America. She believes in combining future-focused talent practices with data-driven decision making to advance business strategy while enabling team members to live and perform their best. Brittany has a BBA from Southern Methodist University and an MBA from San Diego State.

Karl joined athenahealth in February 2019 following his time as Senior Vice President of Engineering and Cloud Operations at Virence Health. He is a senior technology and operating executive with more than 20 years of experience across multiple sectors, including healthcare, higher education, and telecom.

Before joining us, Karl was at Laureate Education, Inc. as Executive Vice President and the company’s first Chief Information Officer. Prior roles includes senior leadership positions with IBM, Schering-Plough, and McKinsey & Company. Karl holds a Bachelor of Science from Virginia Tech.

Stacy Simpson joined athenahealth as our Chief Marketing Officer in September 2022, with responsibility for all global marketing and communications functions, including segment marketing, brand and communications, and research and editorial strategy. She oversees the organization’s media, brand, demand generation, advertising, content and communications strategies to drive marketing innovation that enhances awareness, consideration, and advocacy for the athenahealth brand.

She has a track record of driving change and impact at scale with more than 25 years of experience in technology marketing and communications, creating, building, and sustaining brand strategies that generate market demand, drive revenue growth, and enhance brand perception. Stacy is a champion for building and nurturing purpose-led organizations that drive positive change for all stakeholders.  

Prior to joining us, Stacy served as the Chief Marketing Officer and Head of Corporate Responsibility, Diversity, Equity and Inclusion at Genpact. She also served as the Global Head of Marketing and Communications at Publicis Sapient and as the Head of Global Communications and Brand Marketing for multimedia company, IAC/INTERACTIVECORP and its more than 100 consumer internet and media brands. Stacy graduated from Syracuse University with bachelor’s degrees in broadcast journalism and public policy.

Robert Watson joined athenahealth’s leadership team as the Interim Chief Financial Officer in December 2024. With over two decades of leadership experience across various sectors, including services, software, and retail, he has a proven track record of delivering value in complex and dynamic operating environments. Robert joined athenahealth in July 2023 as the Vice President of Financial Planning and Analysis (FP&A) where he played a critical role in driving the company’s financial strategies and performance.
 

Before joining athenahealth, Robert served as the Vice President of Finance for FP&A, Investor Relations, and Treasury at Rackspace Technology. He has also held similar roles at Cinemark, Hewlett Packard Enterprise, and HP. Robert earned his BS in Business Administration from California Polytechnic State University – San Luis Obispo and is a Certified Public Accountant.

Neville Zar joined athenahealth in September 2023 as senior vice president of Revenue Cycle Management, overseeing our technology-enabled services teams. Before joining athenahealth, Neville was a partner at Deloitte, where he led the National Revenue Cycle Practice. There, he delivered performance improvement programs, outsourcing, and systems implementations for a wide range of healthcare providers. Prior to that, he served as Senior Vice President & Chief Revenue Officer for Steward Health Care, with responsibility for all revenue cycle functions.

Neville has a bachelor’s degree in business management and accounting, as well as a post-graduate degree in financial management, from the University of South Africa.